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    Set automatic rules to win-back dissatisfied customers or involve fans in advocacy programs.
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    • Platform
      Overview

      Product

      zenloop’s Platform

      Discover our product

      Product Insights

      Learn more about the latest features

      Integrations

      Discover our technology partners

      Platforms modules & core features

      Collect Customer Insights
      Gather customer insights at every interaction with your brand – especially the most decisive moments.
      Focus on Opportunities
      Understand your next steps in order to translate customer insights into meaningful initiatives.
      Interact, Retain & Win Back
      Set automatic rules to win-back dissatisfied customers or involve fans in advocacy programs.
      Innovate & Drive Change
      Involve the right stakeholders and immediately develop programs to improve processes, products, or services.
      Delight & Close the Loop
      Close the loop to keep your customers informed about all your initiatives while also sharing key results with colleagues.

      Industries

      Energy
      Retail
      Internet Services
      Financial Services
    • Customers
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

      Customers

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    • Partners
      Overview

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      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

      Our Partners

      Ecosystem
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    • Resources
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

      Explore & Learn

      All Resources
      What is NPS?
      Customer Experience
      White Papers
      NPS Calculator
      Customer Retention
      Product Insights
      eNPS
      Customer Satisfaction
      Blog
      Glossary
    • Pricing
    • About
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      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

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      Donwload

      CX Action Management

      Learn how to translate customer insights into action

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      Find out how zenloop can help you automate your Customer Experience.

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    Customer Satisfaction

    Visual Representation of Sentiment Analysis
    Customer Experience
    Sentiment Analysis: A Look at Your Customers’ Emotions

    Directly Determine Customer Satisfaction

    Emilia Elsbacher
    Increase Customer Satisfaction
    Customer Satisfaction
    Tips to Increase Customer Satisfaction

    Just imagine – you’ve fallen in love, the butterflies are...

    article-page-author-sophie
    Sophie Scharrer

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      customer satisfaction
      Customer Satisfaction
      Customer Satisfaction The Be-all and End-all for Good Business

      Collection and management of customer satisfaction should therefore...

      article-page-author-sophie
      Sophie Scharrer
      How to Gain Satisfied Customers
      Customer Satisfaction
      How to Win Satisfied Customers

      A Guide to Customer Satisfaction

      article-page-author-sophie
      Sophie Scharrer
      Measuring Customer Satisfaction: The Most Important KPIs
      Customer Satisfaction
      Measuring Customer Satisfaction

      The Most Important Customer Satisfaction KPIs

      article-page-author-sophie
      Sophie Scharrer
      Analyze Customer Satisfaction and Generate more Revenue
      Customer Satisfaction
      Analyze Customer Satisfaction and Generate more Revenue

      The term customer satisfaction analysis sounds scientific and...

      Susan Pfundt
      Customer Satisfaction
      Conducting a Customer Satisfaction Survey – a How-to Guide

      A quiet "bing" signals the receipt of a new email. A quick glance...

      Susan Pfundt
      Brand Loyalty – Using Hearts And Minds for Profit
      Customer Satisfaction
      Brand Loyalty – Using Hearts And Minds for Profit

      Fidelity, loyalty, bonding; all terms we associate with something...

      Susan Pfundt
      zenloop
      Globe English / German

      Additional Resources

      • What is the NPS®?
      • Customer Satisfaction
      • Customer Experience
      • NPS Surveys
      • Customer Retention
      • Referral Marketing
      • Voice of the Customer
      • Customer Enthusiasm
      • Complaint Management
      • Satisfaction Surveys
      • Customer Feedback
      • Customer Loyalty
      • Satisfaction Analysis
      • Feedback Software
      • Customer Orientation
      • Customer Recovery
      • Touchpoint Analysis
      • Customer Surveys
      • Feedback Loops & NPS®
      • Customer Loyalty Programs

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        * NPS is a registered trademark and Net Promoter Score and Net Promoter System are service marks of Bain & Company Inc., Satmetrix Systems Inc. and Fred Reichheld.
        The zenloop logo, and the names and marks associated with zenloop’s products are trademarks of zenloop.